Whitelist Instructions

Amidst a near-constant influx of spam and other unnecessary emails, keeping your inbox clean and full of the good stuff is an ongoing challenge.

While you can always blacklist the unwanted content (like that newsletter you signed up to for a freebie and never opened again), it’s also important that you know how to whitelist all the senders and emails you do want (like ours) so that they don’t get lost in the overflow. 

Everything we’re planning on sending you over the next few weeks deserves a spot on your must-read list, so don’t be a victim of e-FOMO – just follow these whitelist instructions and keep the good stuff coming.


How to Whitelist an

Email in Gmail

If you’re using Gmail as your email provider, the whitelisting process is nice and easy. Just follow these steps:

  • Click the settings button (in the top-right corner of the screen) and select “Settings”.
  • Click the “Filtered and Blocked Addresses” tab.
  • Select “Create a new filter” and enter the emails you want to whitelist.
  • Click “Create filter” to approve the new filter, then mark “Never send to Spam”.

Whitelist in

Gmail Mobile app

On the Gmail mobile app, you’ll need to divert emails from the blacklist – AKA junk folder – to your main inbox. Follow these steps:

  • Open the Gmail application.
  • Navigate to Spam or Junk Folder.
  • Click on the email you want to save.
  • Select the option "Report not spam".

How to Whitelist an

Email in Outlook

Whitelisting a domain or specific email address in works by adding the address or domain in question to a group called “safe senders”. There are two ways to do it (and if you’re all about saving time, Option 2 is the way to go!):

Option 1:

  • Click on “Settings”, then “View all Outlook settings”.
  • Go to “Junk email”, then choose “Safe senders and domains” or “Safe mailing lists”.
  • Enter the domain name or email address you want to whitelist.

Option 2:

  • Open an email you have received from the address you want to whitelist. 
  • Add the sender to your Outlook Contacts.

On the Outlook mobile app, “focused inbox” are the words you need to know:

  • In the Outlook mobile app, click on the message that you want to whitelist.
  • Click on the three dots in the top right corner.
  • Click "Move to focused inbox".
  • When the pop-up screen comes up, click "Move this and all future messages". This way, you’ll never lose another wanted email to the junk folder again.

How to Whitelist an

Email in Yahoo Mail

Fun fact: Of these three whitelisting processes, Yahoo Mail is the easiest by far. 

Did someone say Yahoo? 

If possible, get the person you want to whitelist to send you a test email (or use one they’ve already sent). Highlight that message in the Bulk folder and mark it as Not Spam, and the Yahoo Mail spam filters will automatically whitelist future messages.

Without a test email, you’ll need to go through the following steps:

  • From the Yahoo Mail menu, click on the "Settings" icon, and then click "More Settings".
  • Select "Filters" and hit "Add" to enter sender information. 
  • From here, you can enter any string of text you want to whitelist in future emails. This could be anything from an email address or domain name to something you expect to be in the body of the message – from “bottomless cake tins” to “Game of Thrones reboot”. A girl can dream.

Whitelist in

Yahoo Mail
Mobile App

On the Yahoo Mail mobile app, you’ll need these four steps:

  • Click on the sidebar.
  • Click on the Spam folder.
  • Find the email you wish to whitelist.
  • Click "Move" and then click "Inbox".